Frequently Asked Questions
For Parents

How do I view my child’s photos?
Once the images are ready, you will receive a link to a secure online gallery within 7-10 days after picture day. Simply enter your student’s unique access code to view their portraits. If you don't see a link please check your spam folder.

How does paperless ordering work?
It’s completely digital and stress-free! No more paper forms or cash envelopes. You can select your favorite poses, choose your print packages, and pay securely directly through your digital gallery on any device.

Can I order digital downloads?
Yes! We offer high-resolution digital files for social sharing and archiving, as well as professional-grade physical prints and canvases delivered straight to your door.

What should my child wear for Picture Day?
We recommend solid colors or simple patterns. Avoid neon colors or large logos, as they can be distracting. Most importantly, make sure they feel comfortable so their personality can shine through.

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How will I get my photos?

Keep an eye on your inbox! Once the gallery is ready, we’ll email you a direct link to view your student’s photos. If you don’t see it, take a quick peek in your spam folder. Still can’t find it? Click the HELP button at the top of our site, and we’ll get you sorted.

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Can I order for more than one child at once? Yes! You can easily combine galleries into a single checkout. Start by adding items for your first student to the cart. Then, select change gallery at the top of the page and enter your next student’s access code which you will have receive via email. This merges your orders so you can pay just once.